Error Code
469
Problem Solving
15
018-547
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, the number of users logged into the SMB server
has exceeded the limit.
[Remedy] Take one of the following actions, and try again:
z
Check how many users can access to the shared folder.
z
Check whether the number of login users has exceeded
the limit.
018-596
O [Cause] An error occurred during LDAP server authentication.
[Remedy] Try again. If the problem persists, contact our Customer
Support Center.
018-701
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "1" (operations error) for Address Book query.
[Remedy] Check if [LDAP Server / Directory Service] under [Remote
Authentication Server / Directory Service] has been set
correctly. Or, the server may have a problem. Check with
your network administrator.
018-702
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "2" (protocol error) for Address Book query.
[Remedy]Have the network administrator check the LDAP server
settings, and try again.
018-703
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "3" (timelimit exceeded) for Address Book query.
[Remedy] Change the search conditions/start position to narrow the
range of search area, and try again. If the problem
persists, check with your network administrator.
018-704
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "4" (sizelimit exceeded) for Address Book query.
[Remedy] Change the search conditions/start position to narrow the
range of search area, and try again. If the problem
persists, check with your network administrator.
018-705
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "5" (compare false) for Address Book query.
[Remedy] The result may be different from the specified content.
Have the network administrator check the LDAP server
status.
018-706
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "6" (compare true) for Address Book query.
[Remedy] The desired result has been achieved. No problem
occurred.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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