15 Problem Solving
474
Problem Solving
15
018-781
O [Cause] LDAP server protocol error caused by the Address Book
operation. Connection to the server cannot be established
for Address Book query.
[Remedy] Take one of the following actions:
z
Check the network cable connection.
z
If the network cable connection has no problem, check
the active status of the target server.
z
Check if the server name has been correctly set for
[LDAP Server / Directory Service] under [Remote
Authentication Server / Directory Service].
018-782
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "82" (program error or SASL authentication error) for
Address Book query.
[Remedy] Have the network administrator check the LDAP server
status.
018-783
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "83" (encoding error) for Address Book query.
[Remedy] Have the network administrator check the LDAP server
status.
018-784
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "84" (decoding error) for Address Book query.
[Remedy] Have the network administrator check the LDAP server
status.
018-785
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "85" (timeout) for Address Book query.
[Remedy] Change the search conditions/start position to narrow the
range of search area, and try again. If the problem
persists, check with your network administrator.
018-786
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "86" (unknown authentication method) for Address
Book query.
[Remedy] Have the network administrator check the LDAP server
status.
018-787
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "87" (search filter error) for Address Book query.
[Remedy] Check the search conditions set on Address Book. If the
problem persists, check with your network administrator.
018-788
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "88" (user cancelled operation) for Address Book
query.
[Remedy] Have the network administrator check the LDAP server
status.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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