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ApeosPort-II 5010
Xerox ApeosPort-II 5010 User Manual
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Paper Jams
527
Problem Solving
15
3
Remov
e the
jammed pa
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4
Clos
e the f
ront co
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inish
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Note
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do not c
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lay a me
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528
530
Table of Contents
Table of Contents
3
Before Using the Machine
15
Preface
16
Using this Guide
17
Related Information Sources
17
Organization of this Guide
18
Conventions
19
Safety Notes
21
Electrical Safety
22
Machine Installation
23
Operational Safety
25
Consumable
27
Regulation
29
Radio Frequency Emissions (Class B)
29
Product Safety Certification (CB)
29
Environment
30
About License
31
Rsa Bsafe
31
Heimdal
31
Lzma
31
JPEG Code
32
Libcurl
32
Freebsd
32
Openldap
33
Des
35
Aes
35
Legal Notice
36
Product Overview
37
Machine Components
38
Power on / off
42
Powering on
42
Powering off
43
Circuit Breaker
44
Power Saver Mode
45
Changing the Power Saver Mode Change Interval
45
Exiting the Power Saver Mode
47
Control Panel
48
Customizing the Control Panel
50
Copy
55
Copying Procedure
56
Step 1 Loading Documents
56
Document Glass
57
Step 2 Selecting Features
58
Step 3 Entering a Quantity
59
Step 4 Starting the Copy Job
59
Step 5 Confirming the Copy Job in Job Status
60
Operations During Copying
61
Stopping the Copy Job
61
Changing the Number of Copies
62
Interrupting the Copy Job
62
Copy
64
Reduce/Enlarge (Making Enlarged/Reduced Copies)
64
Paper Supply (Selecting the Paper for Copying)
66
Sided Copying (Making 2 Sided Copies)
68
Image Shift (Adjusting the Image Position)
69
Edge Erase (Erasing Edges and Margin Shadows in the Document)
69
Lighten/Darken (Adjusting the Copy Density)
69
Image Quality
70
Original Type (Selecting the Document Type)
70
On the [All Services] Screen, Select [Copy]
70
Select a Feature on the
70
Image Options (Adjusting Copy Density / Sharpness of Images)
71
Background Suppression (Erasing the Background Color of Documents)
71
Layout Adjustment
72
Book Copying (Copying Facing Pages Onto Separate Sheets)
72
Sided Book Copy (Making 2 Sided Copies of Facing
73
Original Size (Specifying the Scan Size for the Document)
74
Mixed Sized Originals (Scanning Different Size Documents Simultaneously)
75
Edge Erase (Erasing Edges and Margin Shadows of the Document)
76
Image Shift (Adjusting the Image Position)
76
Image Rotation (Changing the Orientation of Images)
78
Invert Image (Making Reversed Copies of Images)
79
Original Orientation (Specifying the Orientation of Loaded Documents)
80
Output Format
81
Copy Output (Specifying Finishing Options)
81
On the [All Services] Screen, Select
81
Booklet Creation (Creating a Booklet)
83
Covers (Attaching Covers to Copies)
86
Transparency Separators (Inserting Blank Sheets between Transparencies)
87
Multiple-Up (Copying Multiple Pages Onto One Sheet)
87
Poster (Making Enlarged Copies Spread over Multiple Sheets)
88
Repeat Image (Making Multiple Copies on One Sheet)
89
Annotation (Adding a Stamp/A Date/Page Numbers to Copies)
90
Watermark (Printing Control Numbers on the Background of Copies)
94
Secure Watermark (Managing Document Security)
97
Folding (Outputting Bi-Folded Paper)
98
Preset Repeat Image (Making Multiple Copies on a Single Sheet)
99
ID Card Copying (Copying both Sides of an ID Card)
99
Job Assembly
100
Build Job (Processing Documents Scanned with Different Settings as One Job)
100
On the [All Services] Screen, Select [Copy]
100
Sample Set (Checking the Finished Output of the Copy)
102
Combine Original Sets (Adding Originals)
103
Form Overlay (Making Copies to Overlay Documents)
104
Delete Outside/Delete Inside (Deleting Outside or Inside of the Selected Area)
105
Fax
107
Fax Procedure
108
Step 1 Loading Documents
108
Step 2 Selecting Features
110
Step 3 Specifying Destinations
111
Step 4 Starting the Fax Job
112
Step 5 Confirming the Fax Job in Job Status
113
Operations During Faxing
114
Stopping the Fax Job
114
Changing the Scan Settings
115
About Internet Fax
116
Internet Fax Overview
116
Sending Ifax (Ifax Transmission)
118
Useful Features
120
About Server Fax
123
Sending Server Fax
123
Fax/Internet Fax
125
Ifax/Fax (Selecting Ifax/Fax)
125
Next Recipient (Sending Faxes to Multiple Recipients)
125
Specifying a Destination Using the Address Book
126
Speed Dialing (Specifying a Destination Using an Address Number)
127
Specifying a Destination Using a One Touch Button
128
Specifying a Destination Using the Keyboard Screen
128
Entering Specific Symbols
129
Removing/Confirming a Recipient
129
General Settings
131
Lighten/Darken (Adjusting Fax Density)
131
Sided Originals (Transmitting 2-Sided Originals)
131
Select [Fax/Internet Fax] on the [All Services] Screen
131
Original Type (Selecting the Document Type)
133
Resolution (Specifying the Scanning Resolution)
133
Layout Adjustment
135
Sided Originals (Transmitting 2-Sided Originals)
135
Original Size (Specifying the Scan Size for the Original)
135
Mixed Sized Originals (Scanning Different Size Documents Simultaneously)
136
Book Scanning (Scanning Facing Pages Onto Separate Sheets)
137
Reduce/Enlarge (Specifying a Scan Ratio)
138
Stamp (Adding a Stamp When Scanning a Document)
138
Transmission Options
140
Report / Read Receipts (Confirming Transmission Results)
140
Communication Mode (Selecting a Communication Mode)
142
Priority Send / Delayed Start (Specifying Send Priority/Send Time)
143
Send Header (Adding Sender Name and Phone Number to Faxes)
144
Cover Note (Transmitting Documents with a Cover Page)
145
Ifax Subject (Specifying the Ifax Subject)
147
Ifax Comment (Mail Contents) (Editing the Ifax Mail Contents)
148
Recipient Print Sets (Printing Multiple Sets at the Destination Machine)
149
Multiple-Up (Combining Multiple Pages into One Sheet)
149
Remote Mailbox (Using Remote Mailbox)
149
F Code (Using F Code Transmission)
152
Ifax Profile (Specifying Ifax Profiles)
154
Advanced Features
156
Polling (Retrieving Documents from Remote Machines)
156
Select [Fax/Internet Fax] on the [All Services] Screen
156
Store for Polling (Allowing Remote Machines to Retrieve Documents from Your Machine)
157
On-Hook (Confirming Remote Machine Response Prior to Transmission)
159
Broadcast
160
Broadcast Send (Transmitting to Multiple Recipients)
160
Relay Broadcast (Transmitting Documents through a Relay Station)
160
Fax Signal Method
162
Remote Relay Broadcast (Performing Relay Broadcast to Remote Locations)
164
Select the [Transmission Options]
164
Receiving Faxes
169
Switching between Auto Receive and Manual Receive
169
Using Auto Receive
169
Using Manual Receive
170
Using Mailbox Receive
170
Facsimile Information Services
171
Using the Receiver
171
When Not Using a Receiver
172
Scan
173
Scanning Procedure
174
Step 1 Loading Documents
174
Step 2 Selecting Features
176
Step 3 Starting the Scan Job
178
Step 4 Confirming the Scan Job in Job Status
179
Step 5 Saving the Scanned Data
179
Operations During Scanning
180
Stopping the Scan Job
180
Changing Scan Settings
181
E-Mail
182
Address Book
182
Keyboard
184
Add Me
185
Recipient(S)
185
[Change Recipient Settings] Screen
186
From
186
Subject
187
Message
187
Scan to Mailbox
188
Scan to PC
189
Transfer Protocol
189
Address Book
190
Browse
190
Specifying a Destination
190
General Settings
192
Lighten/Darken (Adjusting the Scan Density)
192
Sided Originals (Scanning both Sides of a Document)
192
Original Type (Selecting the Document Type)
194
File Format (Selecting a File Format for Output Data)
194
Image Quality
198
Image Options (Adjusting Scan Density and Image Sharpness)
198
Background Suppression (Erasing the Background Color of Documents)
198
Layout Adjustment
199
Scan Resolution (Specifying a Scanning Resolution)
199
Sided Originals (Scanning both Sides of a Document)
199
Book Scanning (Scanning Facing Pages on Separate Sheets)
200
Original Size (Specifying a Scan Size)
201
Mixed Sized Originals (Scanning Different Size Documents Simultaneously)
201
Edge Erase (Erasing Edges and Margin Shadows in the Document)
202
Reduce/Enlarge (Specifying a Scanning Ratio)
203
Output Format
204
Read Receipts
204
Split Send (Sending in Sections)
205
File Name (Specifying a Name for the File to be Sent)
205
Reply to (Specifying a Reply Address)
205
File Name Conflict (Setting the Action to be Taken for File Name Conflict)
206
Document Name (Specifying a Name for the File to be Saved)
206
Send from Mailbox
207
Mailbox Operating Procedure
208
Step 1 Opening the [Send from Mailbox] Screen
208
Step 2 Selecting a Mailbox
208
Step 3 Checking/Selecting Mailbox Documents
208
Step 4 Operating Mailbox Documents
209
Selecting a Mailbox
210
Checking/Selecting Mailbox Documents
211
Printing/Deleting Documents in the Mailbox
212
[Mailbox - Print Settings] Screen
212
Configuring/Starting Job Flow
215
Sheet Filtering
216
Job Flow Restrictions
218
Stored Programming
219
Stored Programming Overview
220
Registering/Deleting/Renaming Stored Programs
221
Registering Stored Programs
222
Deleting Stored Programs
222
Entering/Changing a Stored Program Name
223
Assigning/Changing Icons for Stored Programs
223
Calling a Stored Program
224
Computer Operations
225
Features Overview
226
Print Driver
226
Network Scanner Utility2
228
Centreware Internet Services
228
Browser Settings
230
Proxy Server and Port Number
231
Starting Centreware Internet Services
231
Printing
232
E-Mail Printing
233
Setup
233
Sending E-Mail
233
Importing Scanned Data
235
Importing to a TWAIN Compatible Application
235
Importing Using Mailbox Viewer2
237
Importing Using Centreware Internet Services
239
Importing with the Webdav Protocol
240
Sending Fax
241
Registering Destinations
241
Paper and Other Media
243
Paper Types
244
Supported Paper Type
244
Storing and Handling Paper
245
Loading Paper
247
Loading Paper in the Trays 1 to 4
247
Loading Paper in the Tray 5 (Bypass)
248
Changing the Paper Sizes for the Trays
250
Changing the Paper Settings
252
10 System Settings
255
System Settings Procedure
256
Step 1 Entering the System Administration Mode
256
Step 2 Entering the System Administrator User ID and Passcode
256
Step 3 Selecting an Operation Mode on the System Administrator Menu
257
Step 4 Selecting a Menu Button on the [System Settings] Screen
257
Step 5 Setting a Feature
258
Step 6 Exiting the System Administration Mode
258
System Settings Menu List
259
Setup Menu
266
Entering Text
268
Common Settings
269
Machine Clock/Timers
269
Daylight Savings
270
Audio Tones
271
Screen/Button Settings
273
Paper Tray Settings
274
Auto Tray Switching
275
Watermark
276
Secure Watermark
277
Image Quality
278
Reports
279
Maintenance
281
Other Settings
281
Auto Job Promotion
282
Keyboard Input Restriction
285
Data Encryption
286
Data Restoration
287
Software Download
288
Copy Mode Settings
289
Copy Tab
289
Copy Defaults
290
Output Destination
292
Stamp Position
292
Date Position
292
Copy Control
293
Original Size Defaults
295
Reduce/Enlarge Presets
295
Annotation - Create Stamps
295
Network Settings
296
Port Settings
296
Protocol Settings
296
Machine's E-Mail Address/Host Name
297
Outgoing / Incoming E-Mail Settings
297
PKI (Public Key) Settings
297
Other Settings
298
Print Mode Settings
299
Allocate Memory
299
Delete Form
301
Other Settings
302
Scan Mode Settings
304
General Settings Tab
304
Scan Defaults
304
Scan to PC Defaults
306
Original Size Defaults
306
Output Size Defaults
306
Reduce/Enlarge Presets
306
Other Settings
307
Fax Mode Settings
308
Screen Defaults
308
Fax Defaults
309
Fax Control
310
File Destination/Output Destination
314
Reduce/Enlarge Presets
314
Original Size Defaults
314
Local Terminal Information
315
Ifax Control
316
E-Mail/Internet Fax Settings
318
E-Mail Control
318
Mailbox/Stored Document Settings
321
Mailbox Settings
321
Stored Document Settings
322
Setup Menu
324
Mailbox
324
Job Flow Sheets
326
Job Flow Sheet Keywords
330
Address Book
330
Address Type
332
Group Send
337
Comments
337
Paper Size/Type
338
System Administrator Settings
339
System Administrator Login ID
339
System Administrator's Passcode
339
Maximum Login Attempts
340
Login Setup/Auditron Administration
341
Create/Check User Accounts
341
Account Limit
342
Account Details
343
Reset User Accounts
343
System Administrator's Meter (Copy Jobs)
344
User Details Setup
344
Charge / Private Print Settings
345
Fax Billing Data
347
Passcode Entry from Control Panel
347
Login Setup/Auditron Mode
348
11 Job Status
351
Job Status Overview
352
Checking Current/Pending Jobs
353
Checking Completed Jobs
354
Printing and Deleting Stored Documents
355
Private Charge Print
355
Charge Print
357
Secure Print
358
Sample Print
360
Delayed Print
361
Public Mailbox
362
Undelivered Faxes
363
Printing Pending Jobs
365
Handling Error Terminations
366
12 Machine Status
367
Overview of Machine Status
368
Machine Status
369
Machine Information
369
Paper Tray
370
Overwrite Hard Disk
371
Print Mode
371
Fax Receiving Mode
373
Billing Meter/Print Report
374
Billing Meter
374
User Account Billing Meter
375
Print Report/List
376
Mailbox List
380
Auditron Administration
381
Automatically Printed Reports/Lists
383
Broadcast Report
384
Relay Broadcast Report
384
Job Flow Error Report
384
Supplies
385
Faults
386
Authentication and Auditron Administration
387
Overview of Authentication
388
Users Controlled by Authentication
388
Types of Authentication
388
Features Controlled by Authentication
389
Remote Access
390
Authentication for Job Flow Sheets and Mailboxes
392
Job Flow Sheet Types
392
When the Authentication Feature Is Enabled
394
Types of Mailboxes
395
Linking Job Flow Sheets to Mailboxes
397
Overview of Auditron Administration
399
Authentication and Auditron Administration
399
Manageable Features and Services
400
14 Maintenance
407
Replacing Consumables
408
Replacing the Toner Cartridge
409
Replacing the Drum Cartridge (for Customers Having a Spot Maintenance Contract)
411
Replacing the Staple Cartridge (for B-Finisher)
413
Replacing the Staple Cartridge (for C-Finisher or C-Finisher with Booklet Maker)
416
Replacing the Staple Cartridge for Booklet (When a C-Finisher with Booklet Maker Is Installed)
417
Emptying the Hole Punch Container (When C-Finisher or C-Finisher with Booklet Maker Is Installed)
418
Replacing the Stamp Cartridge
419
Cleaning the Machine
421
Cleaning the Exterior
421
Cleaning the Document Cover and Document Glass
421
Cleaning the Film and Constant Velocity Transport Glass
422
Cleaning the Document Feeder Roller
423
Printing a Report/List
424
15 Problem Solving
425
Troubleshooting
426
Machine Trouble
428
Image Quality Trouble
433
Trouble During Copying
438
Unable to Copy
438
The Copy Result Is Not What was Expected
438
Trouble During Printing
442
Unable to Print
442
The Print Result Is Not What was Expected
443
Trouble During Faxing
445
Sending Problems
445
Receiving Problems
446
Trouble During Scanning
449
Unable to Scan with the Machine
449
Unable to Import Scanned Documents to the Computer
449
Unable to Send a Scanned Document over the Network (FTP/SMB)
450
Unable to Send E-Mail
451
The Image Is Not What was Expected
451
Error Code
454
Other Errors
508
Paper Jams
509
Paper Jams in Top Left Cover a
510
Paper Jam in Bottom Left Cover B
513
Paper Jams in Bottom Left Cover C
514
Paper Jams in Top Cover E
515
Paper Jams in the Duplex Kit
516
Paper Jams in Trays 1 to 4
517
Paper Jams in the Tandem Tray Module
517
Paper Jams in Tray 5 (Bypass)
518
Paper Jams in the B-Finisher
519
Paper Jams in the C-Finisher / C-Finisher with Booklet Maker
520
This Section Explains How to Remove Jammed Paper from the C-Finisher with Booklet Maker. Use the same Procedures for the C-Finisher. Paper Jams in the Center Tray
520
Paper Jams in the Finisher Transport
521
Paper Jams at 2A in the Finisher
521
Paper Jams at 2A in the Finisher (Using Wheel 2C)
522
Paper Jams at 2B in the Finisher
524
Paper Jams at 2B in the Finisher (Using Wheel 2C)
524
Paper Jams at 3 in the Finisher
525
Paper Jams at 5 in the Finisher
526
Paper Jams at 4A in the Finisher (for C-Finisher with Booklet Maker)
526
Paper Jams at 4B in the Finisher (for C-Finisher with Booklet Maker)
527
Paper Jams in the Booklet Tray (for C-Finisher with Booklet Maker)
528
Document Jams
530
Stapler Faults
532
Staple Jams in the Staple Cartridge (for B-Finisher)
533
Staple Jams in the Staple Cartridge
535
Maker)
535
Staple Jams in the Booklet Staple Cartridge (for C-Finisher with Booklet Maker)
536
16 Appendix
539
Specifications
540
Printable Area
549
Standard Printable Area
549
Extended Printable Area
549
ESC/P-K Emulation
550
Emulation
550
Fonts
551
Output Feature
551
ESC/P-K Emulation Print Features
552
ESC/P-K Emulation Settings
552
Magnification Table
558
Paper Size and Number of Printable Characters
562
PDF Direct Print
564
PDF Direct Print Settings
564
PCL Emulation
566
HP-GL2 Emulation
569
Advanced Settings
570
Hard Clip Area
573
Printable Area
574
Auto Layout
576
Optional Components
583
Notes and Restrictions
585
Notes and Restrictions on the Use of the Machine
585
Notes and Restrictions in the Interrupt Mode
587
Notes and Restrictions on the Use of the Ifax Feature
588
Notes and Restrictions When Connecting with Internet Service Provider
590
Using the Telephone
593
Placing a Call
593
Simple Operating Procedures
595
Fax Settings
595
Scan Settings
596
Copy Settings
597
Common Settings
597
17 Glossary
599
Glossary
600
Index
605
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Xerox ApeosPort-II 5010 Specifications
General
Brand
Xerox
Model
ApeosPort-II 5010
Category
All in One Printer
Language
English
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