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Make sure that the
photoconductor drum contact is
not bent or out of place.
3 Firmly shake the imaging unit to
redistribute the toner.
4 Insert the imaging unit.
5 Print the document.
Is the printer printing blank or white
pages?
SStteepp 33
Replace the toner cartridge.
Is the printer printing blank or white
pages?
Go to step 4. The problem is solved.
SStteepp 44
Replace the imaging unit.
Is the printer printing blank or white
pages?
Contact Customer Support. The problem is solved.
Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
Xerox
®
B305/B315 Multifunction Printer User Guide 227
Troubleshoot a problem
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