Contacting customer support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Go to receive e-mail or chat support, or browse through the library of manuals, support documentation, drivers, and
other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or
regions, go to www.xerox.com/supplies.
Xerox
®
B305/B315 Multifunction Printer User Guide 305
Troubleshoot a problem
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