Xerox B315 - Vertical dark streaks with print missing

Vertical dark streaks with print missing
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
2 Print the document.
Do vertical dark streaks with missing
images appear on prints?
Go to step 2. The problem is solved.
SStteepp 22
1 Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
2 Print the document.
Do vertical dark streaks with missing
images appear on prints?
Contact Customer Support. The problem is solved.
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B305/B315 Multifunction Printer User Guide
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