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SStteepp 11
1 Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
2 Print the document.
Is the print mottled?
Go to step 2. The problem is solved.
SStteepp 22
Check the printer for leaked toner
contamination.
Is the printer free of leaked toner?
Go to step 3. Contact Customer Support.
SStteepp 33
1 Check the status of the imaging
unit.
From the control panel, navigate
to: SSeettttiinnggss > RReeppoorrttss > DDeevviiccee
> DDeevviiccee SSttaattiissttiiccss
2 From the Supply Information
section of the pages printed,
check the status of the imaging
unit.
Is the imaging unit near end of life?
Go to step 4. Contact Customer Support.
SStteepp 44
1 Replace the imaging unit.
2 Print the document.
Is the print mottled?
Contact Customer Support. The problem is solved.
Paper curl
238 Xerox
®
B305/B315 Multifunction Printer User Guide
Troubleshoot a problem
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