E-mailing problems
DISABLING THE “SMTP SERVER NOT SET UP” ERROR MESSAGE
From the home screen, touch HHoommee > SSeettttiinnggss > EE--mmaaiill > EE--mmaaiill SSeettuupp > DDiissaabbllee ““SSMMTTPP SSeerrvveerr nnoott sseett uupp””
eerrrroorr > OOnn.
To prevent the error from happening again, do one of the following:
• Update the firmware. For more information, see Updating Firmware.
• Configure the e-mail SMTP settings. For more information, see Configuring the e-mail SMTP settings.
CANNOT SEND E-MAILS
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Make sure that the e-mail SMTP
settings are configured correctly.
For more information, refer to
Configuring the e-mail SMTP
settings.
Can you send an e-mail?
The problem is solved. Go to step 2.
SStteepp 22
Make sure that you are using the
correct password. Depending on
your e-mail service provider, use
your account password, app
password, or authentication
password. For more information,
see Configuring the e-mail SMTP
settings.
Can you send an e-mail?
The problem is solved. Go to step 3.
SStteepp 33
Make sure that the printer is
connected to a network and that
the network is connected to the
Internet.
Can you send an e-mail?
The problem is solved. Contact Customer Support.
290
Xerox
®
B305/B315 Multifunction Printer User Guide
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