Paper feed problems
ENVELOPE SEALS WHEN PRINTING
AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Use an envelope that has been
stored in a dry environment.
Printing on envelopes with high
moisture content can seal the
flaps.
2 Send the print job.
Does the envelope seal when
printing?
Go to step 2. The problem is solved.
SStteepp 22
1 Make sure that paper type is set
to Envelope.
From the control panel, navigate
to: SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//
TTyyppee
2 Send the print job.
Does the envelope seal when
printing?
Contact Customer Support. The problem is solved.
Xerox
®
B305/B315 Multifunction Printer User Guide 285
Troubleshoot a problem