Xerox B315 - Vertical dark bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
2 Print the document.
Do vertical white lines appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
1 Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
> PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee.
2 Print the document.
Do vertical white lines appear on
prints?
Contact Customer Support. The problem is solved.
Vertical dark bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss > TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
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Xerox
®
B305/B315 Multifunction Printer User Guide
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