SCANNER DOES NOT CLOSE
AACCTTIIOONN YYEESS NNOO
Remove obstructions that keep the
scanner cover open.
Did the scanner cover close
correctly?
The problem is solved. Contact Customer Support.
SCANNING TAKES TOO LONG OR FREEZES THE COMPUTER
AACCTTIIOONN YYEESS NNOO
Close all applications that are
interfering with the scan.
Does scanning take too long or
freeze the computer?
Contact Customer Support. The problem is solved.
302
Xerox
®
B305/B315 Multifunction Printer User Guide
Troubleshoot a problem