Xerox B315 - Page 231

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SStteepp 11
1 Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
2 Print the document.
Is the paper folded or wrinkled?
Go to step 2. The problem is solved.
SStteepp 22
1 Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
2 Print the document.
Is the paper folded or wrinkled?
Go to step 3. The problem is solved.
SStteepp 33
1 Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting from the printer
control panel. Navigate to
SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee.
2 Print the document.
Is the paper folded or wrinkled?
Contact Customer Support. The problem is solved.
Xerox
®
B305/B315 Multifunction Printer User Guide 231
Troubleshoot a problem