Xerox B315 - Page 233

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• You can also change the
setting from the printer
control panel. Navigate to
SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee.
2 Print the document.
Does gray background appear on
prints?
SStteepp 44
1 Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
2 Print the document.
Does gray background appear on
prints?
Go to step 5. The problem is solved.
SStteepp 55
1 Update the printer firmware. For
more information, see Updating
Firmware.
2 Print the document.
Does gray background appear on
prints?
Go to step 6. The problem is solved.
SStteepp 66
1 Replace the imaging unit.
2 Print the document.
Does gray background appear on
prints?
Contact Contacting customer
support.
The problem is solved.
Xerox
®
B305/B315 Multifunction Printer User Guide 233
Troubleshoot a problem