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Xerox WorkCentre 5020 System Administrator Guide

Xerox WorkCentre 5020
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9 Problem Solving
86
n2 003-942 The size of the original
documents was not detected by
the Document Feeder.
Press the <Stop> button to
cancel the job. Reload the
unscanned documents, and
press the <Start> button to
resume scanning the rest of the
documents.
n3 027-452 The specified IP address
already exists.
Change the IP address.
For information on how to set the
IP address, refer to
CentreWare
Internet Services Installation on
page 24
.
n4 016-500
016-502
062-500
116-220
Download failed to start after
switching to download mode.
Contact the Xerox Welcome
Center.
016-741 Unable to move into the
downloading mode.
Check if Software Download
(menu number: 127) is set to [0]
(Allow) in the System Setting
Mode, and then try downloading
again.
For information on how to
configure the system settings,
refer to
System Settings on
page 109
.
016-742 The product ID in the
downloaded data is invalid.
Try downloading again.
016-743 The download files are not
supported.
Use the download files available
for the model of your machine.
016-744 An error occurred in the data
being downloaded.
Check if the connection between
the external device and the
machine is secure, and try
executing the operation again.
016-745 An XPJL error occurred while
downloading.
Try executing the job again.
Contact the Xerox Welcome
Center if the problem persists.
Error Code
Description Remedy
What appears
in the Display
What appears
in CentreWare
Internet Services

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Xerox WorkCentre 5020 Specifications

General IconGeneral
Print TechnologyLaser
Print SpeedUp to 20 ppm
Print ResolutionUp to 600 x 600 dpi
Max Paper SizeA3
Standard Paper Capacity250 sheets
Bypass Tray Capacity100 sheets
Duplex PrintingManual
Copy SpeedUp to 20 cpm
First Page Out Time (Copying)Less than 10 seconds
Scan ResolutionUp to 600 x 600 dpi
Operating System CompatibilityWindows, Mac OS
Automatic Document Feeder50 sheets
ConnectivityUSB 2.0
FunctionsPrint, Copy
Reduction / Enlargement25% - 400%
Scan DestinationsUSB, Email
Fax Transmission Speed33.6 kbps
First Page Out Time (Printing)Less than 8 seconds

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