Zebra PS20 Product Reference Guide

Maintenance and Troubleshooting
144
When the PS20
is placed in the
cradle, the
cradle LED does
not blink.
Cradle is not powered. Ensure cradle is receiving power.
Cradle firmware is
corrupted.
Contact system administrator.
The PS20 is not
operational.
Contact system administrator.
Cradle - PS20
communication error.
Contact system administrator.
Cradle LED
blinks red.
The cradle is issued an
unlock command and it
fails to unlock.
Contact system administrator.
Cradle is overheating
due to continuous
lock/unlock or other
cradle faults.
Contact system administrator.
Table 18 Troubleshooting the Cradles
Symptom Possible Cause Solution
MC18 Product Reference Guide.book Page 144 Tuesday, June 30, 2020 9:07 PM

Zebra PS20 Specifications

General

Operating system version	11
Operating system installed	Android
Operating system upgradeable	Yes
Number of cores	8
Processor model	660
Processor family	Snapdragon
Processor frequency	2.2 GHz
Processor manufacturer	Qualcomm
RFID reader	-
Scanner type	1D/2D
Certification	WFA
Product color	Light grey
Phone function	No
Display diagonal	4 \
Display resolution	- pixels
Speakers	Mono
Number of microphones	1
Flash memory	16 GB
Internal memory	4 GB
Battery capacity	3500 mAh
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	-10 - 50 °C
Operating relative humidity (H-H)	5 - 95 %
Electrostatic Discharge (ESD) protection (air)	15 kV
Electrostatic Discharge (ESD) protection (contact)	8 kV
Data network	Not supported
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
Security algorithms	40-bit WEP, 104-bit WEP, EAP-GTC, EAP-TLS, EAP-TTLS, LEAP, MSCHAPv2, PEAP, TKIP, WPA, WPA-Enterprise, WPA2, WPA2-Enterprise
Quantity per pack	10 pc(s)
Harmonized System (HS) code	84713000

Weight and Dimensions

Depth	218 mm
Width	78.6 mm
Height	75 mm
Weight	290 g