Zebra PS20 Product Reference Guide

Maintenance and Troubleshooting
141
1.
Insert the Terminal Reboot Tool into the Power Connector.
Figure 78 Terminal Reboot Tool
2. Press and hold the Scan key for 10 seconds until the display powers off.
3. Release the Scan key.
4. Remove the Terminal Reboot Tool.
The device reboots.
Entering into Recovery Mode
To enter into Recovery Mode:
1. Insert the Terminal Reboot Tool into the Power Connector.
2. Press and hold the Scan key for 10 seconds until the display powers off.
3. Hold the Scan key and Terminal Reboot Tool for three to four seconds after the device starts rebooting.
4. Remove the Terminal Reboot Tool and release the Scan key.
5. Wait for the device entering into the Recovery Mode.
PS20
Terminal Reboot Tool
Scan Key
Power Connector
Table 17 Troubleshooting the PS20
Problem Cause Solution
PS20 does not turn on. Battery not charged. Charge or replace the battery in the PS20.
Battery not installed
properly.
Ensure battery is installed properly. See Replacing the
Battery on page 21.
System crash. Perform a soft reset. If the PS20 still does not turn on,
perform a hard reset. See Resetting the Device on
page 140.
MC18 Product Reference Guide.book Page 141 Tuesday, June 30, 2020 9:07 PM

Zebra PS20 Specifications

General

Operating system version	11
Operating system installed	Android
Operating system upgradeable	Yes
Number of cores	8
Processor model	660
Processor family	Snapdragon
Processor frequency	2.2 GHz
Processor manufacturer	Qualcomm
RFID reader	-
Scanner type	1D/2D
Certification	WFA
Product color	Light grey
Phone function	No
Display diagonal	4 \
Display resolution	- pixels
Speakers	Mono
Number of microphones	1
Flash memory	16 GB
Internal memory	4 GB
Battery capacity	3500 mAh
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	-10 - 50 °C
Operating relative humidity (H-H)	5 - 95 %
Electrostatic Discharge (ESD) protection (air)	15 kV
Electrostatic Discharge (ESD) protection (contact)	8 kV
Data network	Not supported
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
Security algorithms	40-bit WEP, 104-bit WEP, EAP-GTC, EAP-TLS, EAP-TTLS, LEAP, MSCHAPv2, PEAP, TKIP, WPA, WPA-Enterprise, WPA2, WPA2-Enterprise
Quantity per pack	10 pc(s)
Harmonized System (HS) code	84713000

Weight and Dimensions

Depth	218 mm
Width	78.6 mm
Height	75 mm
Weight	290 g