Chapter 54 Troubleshooting
ZyWALL 5/35/70 Series User’s Guide
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5 Check that both the ZyWALL and your wireless station are using the same wireless and
wireless security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the
ZyWALL.
7 Make sure you allow the ZyWALL to be remotely accessed through the WLAN
interface. Check your remote management settings.
54.5 UPnP
V When using UPnP and the ZyWALL reboots, my computer cannot detect
UPnP and refresh My Network Places > Local Network.
1 Disconnect the Ethernet cable from the ZyWALL’s LAN port or from your computer.
2 Re-connect the Ethernet cable.
V The Local Area Connection icon for UPnP disappears in the screen.
Restart your computer.
V I cannot open special applications such as white board, file transfer and video
when I use the MSN messenger.
1 Wait more than three minutes.
2 Restart the applications.
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