6 Service and Maintenance  
128 Agilent U1602B/U1604B User’s and Service Guide 
• If there is no trace display
✔ Recall factory default setting by pressing   button on the front 
panel. Press F1 to enter Save/Load Setup menu, in the page 1/4, then 
press F1 to restore factory default setting.
✔ Check that the scope probe lead wires are securely inserted into the 
connector assembly and that the probe clips are making good contact 
with the probe lead wires.
✔ Check that the circuit under test is powered on, probe clips are 
securely connected to test points on the circuit under test, and ground 
is connected.
✔ Press Autoscale button to allow the instrument to automatically trigger 
the signal to the best display.
✔ Contact Agilent Technologies Service Center to obtain technical 
assistance, if necessary.
• If the trace display is unusual or unexpected
✔ Check that the horizontal time/division is correctly set for the expected 
frequency range of the input signals.
✔ Check that all scope probes are connected to the correct signals on the 
circuit under test, and ground lead is securely connected to ground of 
the circuit under test.
✔ The trigger setup is the most important factor in capturing the signal 
you desire. Check that the trigger setup is correct.
✔ Check that infinite persistence in the Display menu is turned off. Press 
Clear Display to remove the display.
✔ Press the Autoscale button to allow the instrument to automatically 
trigger the signal to the best display.
✔ Contact the Agilent Technologies Service Center to obtain technical 
assistance, if necessary.