Putting the set into service (status) ................................................ 2.1
Methods for calling a number ............................................................ 2.2
Direct dialing ..................................................................................................2.2
Calling via the set directory ...........................................................................2.2
Call by programmed key ................................................................................2.3
Dial (call) by name .........................................................................................2.4
Call by speed dialing .....................................................................................2.6
Call to an internal user ......................................................................... 2.6
Reservation (locking) an internal user set .....................................................2.7
The called set is free .....................................................................................2.7
The set is busy ..............................................................................................2.9
Special cases: Unreachable or Forwarded Sets ..........................................2.11
External calls ..........................................................................................2.14
Answering calls .....................................................................................2.16
Automatic answer .........................................................................................2.16
Manual answer .............................................................................................2.16
Answering an internal call .............................................................................2.16
Answering an external call ............................................................................2.17
Answering a call to the attendant group .......................................................2.17
The attendant does not answer immediately ................................................2.18
Answering a callback request .......................................................................2.18
Holding a call ..........................................................................................2.19
Consultation call ....................................................................................2.20
Consultation call to an internal user .............................................................2.20
Consultation call to an external user ............................................................2.21
Broker call ................................................................................................2.22
Barge-in ....................................................................................................2.23
Chapter 3
Attendant set operation 2
Call transfer (routing) ........................................................................... 3.1
Automatic transfer .........................................................................................3.1
! "
0-2
To Next Page
Loading...
