Aruba 2930M - Module

1
* This LED is not important for the diagnosis.
**Provided the module is present.
***Mode select to PoE mode.
Diagnostic Tips
Tip Problem Solution
1 The switch is not plugged into an active AC power
source, or the switch power supply may have failed.
If the top is off, the switch will not power up.
1. Verify that the power cord is plugged into an
active power source and to the switch. Make
sure that these connections are snug.
2. Try power cycling the switch by unplugging and
plugging the power cord back in.
3. If the Power LED is still not on, verify that the AC
power source works by plugging another device
into the outlet. Or try plugging the switch into a
different outlet or try a different power cord.
If the power source and power cord are OK and this
condition persists, the switch power supply may
have failed. Call your Hewlett Packard Enterprise
authorized network reseller.
2 A switch hardware failure has occurred. All the LEDs
will stay on indefinitely.
Try power cycling the switch. If the fault indication
reoccurs, the switch may have failed. Call your
Hewlett Packard Enterprise authorized network
reseller.
3 The switch has experienced a software failure
during self-test.
1. Try resetting the switch by pressing the Reset
button on the front of the switch, or by power
cycling the switch.
2. If the fault indication reoccurs, attach a console
to the switch (as indicated in chapter 2) and
configure it to operate at 9600 baud. Then, reset
the switch. Messages then appear on the
console screen and in the console log to identify
the error condition. You can view the console log
at that point by selecting it from the console Main
Menu.
If necessary to resolve the problem, contact your
Hewlett Packard Enterprise authorized network
reseller.
4 One or more of the switch cooling fans may have
failed.
Try disconnecting power from the switch and wait a
few moments. Then reconnect the power to the
switch and check the LEDs again. If the error
indication reoccurs, one or more of the fans has
failed. Call your Hewlett Packard Enterprise
authorized network reseller.
Table Continued
70 Aruba 2930M Switches