3. Warranty and manufacturer's responsibility
page 9 / 96 Issue date 18.05.2021, rev. 1.0
3. Warranty and manufacturer's responsibility
The manufacturer warrants the controller to be free of faults for the period of time and conditions stated in
Warranty Certificate. The manufacturer also provides post-warranty service for a period of 10 years from
launching the unit onto the market. The warranty includes all material and workmanship faults.
The manufacturer undertakes to observe the warranty agreement, if the following conditions are met:
• all repairs, changes, extensions and calibrations of equipment are performed by manufacturer or authorized
service personnel,
• the mains supply system in the treatment room meets requirements of standards in force,
• the unit is operated by qualified personnel, in compliance with instructions presented in this manual,
• the unit is operated in compliance with its intended use.
The warranty does not include consumables, such as electrodes, viscose covers, connection cables, mains cables,
patient’s cables and fuses, as well as faults or damage caused by:
• improper placement, installation or configuration of the device,
• misuse or failure to observe the instructions presented in this user manual,
• inaccurate or inadequate maintenance carried out by the operator,
• improper environmental conditions specified for the product,
• unauthorized opening of the outer casing,
• adjustment and/or unauthorized tuning,
• use of non-original accessories.
The warranty does not cover any damage due to a failure to adhere to the recommendations stated in chapters
4.3 and 10 hereof.
The manufacturer is not liable in case of transmission of infection by equipment components.
The expected "life time" of the device is 10 years.
After elapse of 10 years from date of introduction of device and accessories in the market the manufacturer is
not liable for device and accessories' faults or its consequences. After elapse of the expected life time of the
device the user bears the complete responsibility for the occurrence of medical incidents.
The manufacturer bears no responsibility for results of faulty installation, wrong diagnosis, wrong use of the
device and equipment, failure to observe user's manual and performance of repairs by unauthorized persons.
Inside the device there are no user serviceable components, except for fuses and battery.
No parts can be serviced or maintained when the device is in use with a patient.
On demand, the producer makes available technical diagrams, parts lists, descriptions, instructions for calibration
or other helpful information to appropriately qualified user's technical staff to repair these parts of unit, which
are described by the producer as a reparable.
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