405 and 405HD IP Phone
User's Manual 32 Document #: LTRT-12045
4.10 Defining Call Forwarding
This feature allows an incoming call to be automatically redirected to another phone number if a
user-defined condition is met, e.g., if the line is busy. You can also define call forwarding per
extension or for all extensions - if you've defined extensions.
To define call forwarding:
1. Press the Forward softkey when the LCD is in idle state:
2. In the Forward screen, navigate to a line or to All Extensions and press the Select softkey:
3. In the Automatic Forward screen, navigate to a forwarding condition:
• Always: The call is always forwarded.
• Busy: The call is forwarded when the line is busy.
• No Reply: The call is forwarded if the incoming call is not answered after a user-defined
time in seconds. To select the time (1-99 seconds), press the navigation control's left or
right rim.
4. Press the Select softkey and define the destination to where you want the call forwarded:
• Number To Forward: enter the number to which to forward the call.
• Select from Directory: navigate to this option and then select an existing contact to
whom to forward the call.
• Scroll down to select a destination from the history of numbers previously forwarded to.
5. Press the Start softkey to activate call forwarding; an → icon appears adjacent to the
extension/s in the idle screen, indicating that call forwarding is active:
To deactivate call forwarding:
When the phone is on-hook, press the Forward softkey; the → icon disappears from the
extension/s on the screen.
Note: If your enterprise deployed BroadSoft's BroadWorks server, your network administrator
can control the Call Forwarding feature on the phone from the server. For more information,
see the Administrator's Manual.
To Next Page
Loading...
