User's Manual 6. Performing Advanced Operations
Version 2.2.12 55 405 and 405HD IP Phone
6.9 Activating Do Not Disturb
The DnD feature stops the phone from ringing when others call you. If DnD is activated when
someone calls you:
The caller hears a tone indicating that your phone is busy.
The call is blocked and the idle screen indicates 'Missed Calls'.
To activate DnD:
1. Ensure that your phone is in idle state and that the idle screen is displayed, i.e., that you're
not in an active call or dialing a number.
2. Press the DnD softkey and select All Extensions or a specific line on which to activate DnD,
and press the Select softkey; the screen displays an icon Ө adjacent to the extension line/s
indicating that incoming calls on them are blocked:
To deactivate DnD:
1. Ensure that the phone is in idle state and that the idle screen is displayed, i.e., that you're
not in an active call or dialing a number.
2. Press the DnD softkey and select All Extensions or the specific line to deactivate, and
press the Select softkey; the Ө icon is no longer displayed on the screen and your phone
now rings for incoming calls.
Note: If your enterprise deployed BroadSoft's BroadWorks, your network administrator can
control the DnD on the phone from BroadWorks. See the Administrator's Manual.
6.10 Retrieving Voice Mail Messages
You can listen to voice mail messages. You can tell you have voice mail when (1) an envelope
icon is displayed in the phone's idle screen (see the screen below), (2) the Ring LED on the
phone is permanently lit green (see Figure 2-1, label 1), and (3) a stutter dial tone is heard when
you pick up the handset.
To listen to voice mail messages:
1. Press the voicemail key on the phone
2. Enter the number the voicemail box phone number; the phone dials your voicemail box.
Follow the instructions of your voicemail provider.
Note: If the voicemail number has not been configured by your administrator then after
pressing the voicemail key, enter it and press the Save softkey. Press the voicemail key again
to listen to voice messages.
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