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19 Maintenance and Service
19.1 Maintenance Instructions
The following shows how to maintain your devices, together with precautions to take.
⚫ Use a soft cloth and alcohol or a mild window cleaner to clean the tablet’s
touchscreen.
⚫ Do not use any abrasive cleansers, detergent, or automotive chemicals on the tablet.
⚫ Only use the device in dry conditions within normal operating temperatures.
⚫ Dry your hands before using the tablet. The touchscreen may not work if the
touchscreen is moist, or if you tap the touchscreen with wet hands.
⚫ Do not store the devices in humid, dusty or dirty areas.
⚫ Before and after use, check the housing, wiring, and connectors for dirt and damage.
⚫ At the end of each work day, wipe the device housing, wiring, and connectors clean
with a damp cloth.
⚫ Do not attempt to disassemble your tablet or VCI unit.
⚫ Take care not to drop the device or allow anything heavy to drop on the device.
⚫ Use only authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger and accessories will void the
limited product warranty.
⚫ Ensure that the battery charger does not come in contact with conductive objects.
⚫ Do not operate the tablet next to anything such as a microwave oven, cordless
phone and some medical or scientific instruments that might interfere with or prevent
signal interference.
19.2 Troubleshooting Checklist
A. When the tablet does not work properly:
⚫ Make sure the tablet has been registered online.
⚫ Make sure the system software and diagnostic application software are properly
updated.
⚫ Make sure the tablet is connected to the Internet.
⚫ Check all cables, connections, and indicators to see if the signal is being
received.
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