Why the IPSI LEDs flash on Avaya S8500 Server?
If the IPSI LEDs are flashing, ensure that the IPSI is in the correct slot. Additionally, try pinging the IPSI from the server and pinging the server from the IPSI.
What to do if I cannot access Avaya Installation Wizard?
If you cannot access the Avaya Installation Wizard, ensure that you are plugged into the Services port (2 [Eth1]). Also, make sure you are using the correct IP address, login, and password. Finally, ensure the NIC on the laptop is configured correctly.
What to do if Avaya S8500 is not shadowing?
If the servers are not shadowing, make sure you are using a cross-over cable. Also, verify that the fiber optic cable is plugged in correctly, RX to TX and TX to RX.
Why does the Avaya S8500 Server ASG not work?
If the ASG does not work, try re-installing the Avaya authentication files.
What to do if Avaya Servers are not shadowing?
If the Avaya Servers are not shadowing, ensure that you are using a crossconnect cable and that the fiber optic cable is plugged in correctly (RX to TX and TX to RX).
What to do if I cannot log into the Avaya Server Ethernet switch?
If you cannot log into the Ethernet switch, ensure that you are connected to the correct Ethernet port (for one Ethernet switch, it is the port marked Console). Also, make sure you have the correct login ID and password. See the user’s guide that comes with the Ethernet switch. Finally, ensure the network card on the laptop is configured correctly.
Why can't I get files from the Avaya Server RFA site?
If you cannot get files from the RFA site, provide the correct SAP number and the serial number for the reference IPSI.
Why I cannot log in to the Ethernet switch on Avaya Server?
If you're unable to log in to the Ethernet switch, verify that you are connected to the correct Ethernet port. Also, ensure that you have the correct login ID and password. Finally, confirm that the network card on the Services laptop computer is configured correctly.
What to do if there is no power to Avaya Server?
If your Avaya Server has no power, first ensure that the server is plugged into the UPS. Next, verify that the UPS has power. If both are okay, push the power button on the front of the server.
How to access Avaya Installation Wizard on Avaya S8500?
If you're having trouble accessing the Avaya Installation Wizard, first ensure that you are plugged into the Services port. Confirm that you are using SSH, not telnet, and that you're using the correct IP address (192.11.13.6). Double-check that you have the correct login and password. Lastly, ensure that the NIC on your laptop is configured correctly.
General| Processor | Intel Xeon |
|---|---|
| Model | S8500 |
| Network Interface | Gigabit Ethernet |
| Form Factor | Rack-mountable |
| Redundancy | Optional redundant power supply |
| Supported Protocols | SIP, H.323 |
| Operating System Kernel | Linux |
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