To Next PageTo Next PageWhy won't the license file install on my Avaya Server?
If the license file will not install, ensure there are not two license files on the server; if so, delete one of them. The file may also be corrupt, so download the file again from the RFA site. Finally, upload using binary mode.
Why does the Avaya S8500 Server ASG not work?
If the ASG does not work, try re-installing the Avaya authentication files.
Why the IPSI LEDs flash on Avaya S8500 Server?
If the IPSI LEDs are flashing, ensure that the IPSI is in the correct slot. Additionally, try pinging the IPSI from the server and pinging the server from the IPSI.
What to do if I cannot log in to the Avaya Server?
If you're unable to log in to the Avaya Server, start by checking the link LED on the server. If it's off, there may be a cable or hardware issue. Also, ensure you are using SSH instead of telnet, and that you're connected to the Services Ethernet port. Verify that you're using a cross-over cable between the Services laptop computer and the server. Clear the ARP cache on the Services laptop computer and ensure you have connectivity. Finally, verify that the NIC on the Services laptop computer is correctly configured.
How to access Avaya Installation Wizard on Avaya S8500?
If you're having trouble accessing the Avaya Installation Wizard, first ensure that you are plugged into the Services port. Confirm that you are using SSH, not telnet, and that you're using the correct IP address (192.11.13.6). Double-check that you have the correct login and password. Lastly, ensure that the NIC on your laptop is configured correctly.
What to do if there is no power to Avaya Server?
If your Avaya Server has no power, first ensure that the server is plugged into the UPS. Next, verify that the UPS has power. If both are okay, push the power button on the front of the server.
Why I cannot log in to the Ethernet switch on Avaya Server?
If you're unable to log in to the Ethernet switch, verify that you are connected to the correct Ethernet port. Also, ensure that you have the correct login ID and password. Finally, confirm that the network card on the Services laptop computer is configured correctly.
What to do if I cannot log in to the UPS subagent on Avaya Server?
If you're having trouble logging in to the UPS subagent, first ensure that the SNMP subagent is installed in the UPS. Next, make sure you're connected to the correct Ethernet port. Verify that you have the correct login ID and password. Finally, ensure that the network card on the laptop computer is configured correctly.
How to enable ping to Avaya S8500 Server from customer network?
To allow pinging the Avaya Server from the customer network, ensure that in the LAN security settings, 'input to server' for ICMP is enabled.
How to troubleshoot 'No power to the UPS' on Avaya S8500 Server?
If the UPS has no power, ensure that the UPS is plugged into the outlet and that the outlet has power.
General| Processor | Intel Xeon |
|---|---|
| Model | S8500 |
| Network Interface | Gigabit Ethernet |
| Form Factor | Rack-mountable |
| Redundancy | Optional redundant power supply |
| Supported Protocols | SIP, H.323 |
| Operating System Kernel | Linux |
