You can also check the Avaya Scopia
®
XT Control connection status in the XT Executive web1
interface, from the home page:2
3
Figure 104: Monitoring the status from the web interface4
Not connect to network5
Your computer or XT Series is not connected to the network.6
Solution7
Your DVI cable is not connected properly to the XT Executive.8
Verify that your computer is connected to the XT Executive properly, as described in 9
Connecting a Computer to the XT Series using the DVI port on page 72.10
1. Verify that your computer is connected to the network.11
2. Verify that your XT Series is connected to the network by checking that the cables are12
connected correctly (see Deployment Guide for XT Series).13
Another computer already connected14
Another computer is already connected to the XT Executive.15
Solution16
Verify that only your computer is connected by checking the XT Series web interface.17
Authentication required18
If using the XT Executive as a room endpoint, the computer must be authenticated with Avaya19
Scopia
®
XT Control each time it is connected. The
icon indicates that authentication is required.20
Solution21
Connect to Avaya Scopia
®
XT Control as described in
Connecting to a XT Executive as a Room22
Endpoint on page 31.23
Related links24
Troubleshooting the Avaya Scopia
®
XT Series on page 11325
Cannot Control with Keyboard and Mouse
December 2017 Avaya Scopia
®
XT Series User Guide 123
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—December 15, 2017—1:33 PM (UTC)