Instrument technical support
Introduction
This topic describes how to get technical assistance.
Contacting technical support
If technical assistance is required, contact your local BDBiosciences customer support representative or
supplier. Go to our website bdbiosciences.com for up-to-date contact information.
When contacting BD Biosciences, have the following information available:
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Product name, part number, and serial number
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Version of BDFACSDiva™ software you are using
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Any error messages
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Details of recent system performance
More information
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What this guide covers (page 8)
10 BD FACSymphony™ A5 SE User's Guide