BenQ T3300 - Reinstalling Software; Checking the Software Version; Checking the Tablets Serial Number; Checking the License Status

System Customization
T3300 Diagnostic Ultrasound System | 91 | B00601-010 4/10/17
On the system screen, touch > Settings > Service. The service tools are categorized into
the following sections.
• Managing your system: Touch System Management. System information, software update,
backing up and restoring data can be found here.
• Testing your system: Touch Test & Utilities. Use the diagnostic tools here to test the system
functionality.
• Exporting system logs: Touch System Logs. Test results of the system functionality can be
found here.
• About your system: Touch About. The system’s main version and the tablet’s serial number
(default password for the first-time-logging-in) can be found here.
8.2.1 Reinstalling Software
This requires further assistance. Please contact technical support (See "Contact Information" on
page 2). An access key is required. Once the access key is provided, the installation will require a
USB flash drive with the software ZIP file. Please allow five to ten minutes for installation. The
system will restart after completed. All settings and patient data are preserved but it is good practice
to ensure recent backups have been performed.
Touch System Management > (Software Maintenance) > (Reinstall Software) > Update.
NOTE
Ensure regular backups of patient data and settings. It may be important in the event of a failure to
have current configuration data.
8.2.2 Checking the Software Version
This may be required when contacting Technical Support.
Touch System Management > (Software Maintenance) > (Software Version).
8.2.3 Checking the Tablet’s Serial Number
List the serial number of the tablet. This is assigned and cannot be changed.
To check your tablet’s serial number:
• Touch System Management > (System Information) > (Tablet Serial Number).
• Refer to the spec label on the back of your system.
8.2.4 Checking the License Status
List current licenses and options that are installed. It may need to be reinstalled with assistance from
technical support when a replacement tablet is received and no licenses are installed.
Touch System Management > (System Information) > (License Status).
8.2.5 Resetting System Settings
Performing this action will reset all system settings of the current user and is irreversible. Consider
backing up your settings to an external storage device first.
Touch System Management > (System Configuration) > (Reset System Settings) > Reset.