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Confidential
Paper jam in the ADF
Paper jam in the paper eject section of the ADF
4.11.4 Document becomes wrinkled
<User Check>
• Check that the paper used for the document is not thinner than 64 g/m
2
.
• Check that the paper used for the document is not longer than 900 mm (400 mm when
duplex scanning).
• Check that the document guide is adjusted to suit the document size.
Step Cause Remedy
1 Foreign object inside the ADF Remove foreign objects inside the ADF
2
Document scanning position
actuator coming off
Reattach the document scanning position
actuator.
3 Document pinch roller 2 coming off Reattach the document pinch roller 2.
4
Connection failure of document
scanning position sensor harness
Check the connection of the document
scanning position sensor harness, and
reconnect it if necessary.
5
Second side document hold coming
off
Reattach the second side document hold.
6 First side document hold coming off Reattach the first side document hold.
7
Fed at an angle and jammed due to
abrasion of document separate
roller
Replace the document separate roller
ASSY.
8
Document scanning position
sensor failure
Replace the ADF unit.
9 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1
Foreign object in the ADF
document eject path
Remove foreign objects in the ADF
document eject path.
2 Document pinch roller coming off Reattach the document pinch roller.
3 Abrasion of document eject roller Replace the ADF unit.
4 Main PCB failure Replace the main PCB ASSY.
<User Check>
• Check that the document guide is adjusted to suit the document size.
• Check that the document is not curled.
Step Cause Remedy
1
Abrasion of document separate
roller
Replace the document separate roller
ASSY.
2 Abrasion of document feed roller Replace the ADF unit.
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