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Confidential
Error code 7000
The eject sensor does not detect paper pass after the registration rear sensor detected the
paper pass.
Error code 7100
The eject sensor remains ON (paper pass detected) even after the registration rear sensor
detected the end of paper pass.
<User Check>
• Remove the jammed paper.
• Replace the drum unit with a new one.
Step Cause Remedy
1
Foreign object inside the
machine
Remove the foreign object.
2
Connection failure of the eject
sensor harness
Reconnect the eject sensor harness.
3
Eject actuator coming off or
caught in some sections of the
machine
Reattach the eject actuator.
4 Fuser cover attachment failure Reattach the fuser cover.
5 Eject sensor failure Replace the eject sensor PCB ASSY.
6
high-voltage power supply PCB
failure
Replace the high-voltage power supply PCB
ASSY.
7 Fuser unit failure Replace the fuser unit.
8
Damaged fuser gears or drum
gears
Replace the main frame L ASSY.
9 Main PCB failure Replace the main PCB ASSY.
<User Check>
• Remove the jammed paper.
• Check if the back cover is open during duplex printing.
Step Cause Remedy
1
Foreign object in the rear of the
machine
Remove the foreign object.
2
Eject actuator caught in some
sections of the machine
Reattach the eject actuator.
3 Fuser cover attachment failure Reattach the fuser cover.
4 Eject sensor failure Replace the eject sensor PCB ASSY.
5
high-voltage power supply PCB
failure
Replace the high-voltage power supply PCB
ASSY.
6 Fuser cover failure Replace the fuser cover.
7
Damaged eject roller 1 drive
gears
Replace the main frame L ASSY.
8 Main PCB failure Replace the main PCB ASSY.
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