Brother MFC-7365DN Service Manual

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Confidential
■ Error code A2
During scanning, 90 cm or longer of a document is detected.
■ Error code A3
The document scanning position detection actuator does not detect the leading edge of a
document although the document is fed farther than a designated distance.
Document Jam
Clear the scanner jam, then press the Stop Key.
<User Check>
• Check if the document or the foreign object is jammed in the ADF. If it is jammed, remove
it.
Step Cause Remedy
1
Document scanning position
detection actuator catching on
some position
Correct the position of the document
scanning position detection actuator.
2
Document scanning position
sensor PCB failure
Replace the document scanning position
sensor PCB ASSY.
3 Main PCB failure Replace the main PCB ASSY.
Document Jam
Clear the scanner jam, then press the Stop Key.
<User Check>
• Check if the document is jammed in the ADF. If it is jammed, remove it.
Step Cause Remedy
1
Document scanning position
detection actuator catching on
some position
Correct the position of the document
scanning position detection actuator.
2
Harness connection failure of
document scanning position
detection sensor PCB
Check the harness connection of the
document scanning position detection
sensor PCB and reconnect it.
3
Document scanning position
detection sensor PCB failure
Replace the document scanning position
detection sensor PCB ASSY.
4 Main PCB failure Replace the main PCB ASSY.

Brother MFC-7365DN Specifications

Printing Specifications

print technology	Electrophotographic Laser
print speed	Up to 24ppm
print resolution	Up to 1200 x 600 dpi

Copying Specifications

copy speed	Up to 24cpm
copy resolution	600 x 600 dpi
copy reduction/enlargement	25% - 400% in 1% increments

Scanning Specifications

scanner type	Color Flatbed with ADF
document glass size	8.5” x 11” (letter)
scan resolution	Optical: Up to 600 x 2400 dpi

Paper Handling

paper size maximum	Up to 8.5” x 14” (legal size)
paper input capacity maximum	250-sheet capacity paper tray, single-sheet manual feed slot
output capacity maximum	100 sheets (face down), 1 sheet (face up)

Weight and Dimensions

unit dimensions	15.9” W x 15.7” D x 12.4” H
unit weight	25.6 lbs.
carton weight	32.6 lbs.
carton dimensions	20.7” W x 20.1” D x 19.4” H