Brother MFC-J2320 Service Manual

Confidential
2-71

Vertical streaks
 White vertical streaks
User Check
- Check whether the recording paper
being used is within the specification.
- Clean the related rollers by printing
blank paper.
- Clean the platen.
Step Cause Solution
1 Foreign materials in the CR
guide rail
Remove foreign materials.
2 Recording paper path
contaminated
Clean the recording paper path.
3 CR encoder strip stained Clean the CR encoder strip.
4 Carriage flat cable not
mounted in place
Set the Carriage flat cable into place.
5 Ink supply tubes not mounted
in place
Set the ink supply tubes guide into place.
6 CR encoder strip defective Replace the CR encoder strip.
User Check
- Carry out head cleaning.
Step Cause Solution
1 Foreign materials in the CR
guide rail
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 Non-discharge of ink from
head
Carry out the recommended purge procedures
(refer to the recommended procedures in
Chapter 5, Section 1.3.29 "Purge Operation
(Maintenance mode 76)".)
4 CR encoder strip defective Replace CR encoder strip
5 Carriage motor defective Replace the carriage motor ASSY.
6 Head defective Replace the head/carriage unit.

Brother MFC-J2320 Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Connectivity	USB, Ethernet, Wi-Fi
Max Print Resolution	6000 x 1200 dpi
Max Print Size	A3
Scanner Type	Flatbed with ADF
Max Scan Resolution	1200 x 2400 dpi
Copy Speed (Black)	12 cpm
Copy Speed (Color)	9 cpm
Paper Tray Capacity	250 sheets
Mobile Printing	Brother iPrint&Scan, AirPrint, Google Cloud Print
Display	2.7" LCD touchscreen
Paper Handling	A3, A4