Brother MFC-J2320 Service Manual

Confidential
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4.4 Software-related Problems
The end user can solve problems pertaining to software, for instance, print cannot be
made from a computer although test print and printer setting print can be made from
the machine by following the User Check items. If the same problem occurs, follow
each procedure in the order of the number described in the Step column in the tables
below.
4.4.1 Cannot print data
User Check
- Check if USB cable or LAN cable is not broken.
- Check if the correct product is selected if the interface switching device is in use.
- Check the driver settings.
- Reset to the factory default (refer to the user's guide.)
Step Cause Solution
1 Main PCB defective Replace the main PCB ASSY.

Brother MFC-J2320 Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Connectivity	USB, Ethernet, Wi-Fi
Max Print Resolution	6000 x 1200 dpi
Max Print Size	A3
Scanner Type	Flatbed with ADF
Max Scan Resolution	1200 x 2400 dpi
Copy Speed (Black)	12 cpm
Copy Speed (Color)	9 cpm
Paper Tray Capacity	250 sheets
Mobile Printing	Brother iPrint&Scan, AirPrint, Google Cloud Print
Display	2.7" LCD touchscreen
Paper Handling	A3, A4