Brother MFC-J2320 Service Manual

Confidential
2-21
Defective during duplex-printing
Registration sensor detects paper feed condition at out of specified timing during
switchback.
User Check
- Check whether the recording paper being used is within the specification.
Eject jam during printing
Recording paper is not able to be ejected since it is longer than 840 mm when ejecting
the paper after occurrence of the error 17.
User Check
- Remove the jammed paper.
- Check whether the recording paper being used is within the specification.

Error Code 13
Paper Jam
LCD
Step Cause Solution
1 Registration actuator caught
on the surrounding parts
Set the registration actuator into place.
2 Registration sensor defective Replace the registration sensor PCB ASSY.
3 Switchback actuator caught on
the surrounding parts
Set the switchback frame ASSY into place.
4 Drive frame ASSY defective Replace the maintenance unit ASSY.
5 Sensor relay PCB defective Replace the sensor relay PCB ASSY.
6 Main PCB defective Replace the main PCB ASSY.

Error Code 15
Paper Jam
LCD
Step Cause Solution
1
Foreign materials in the
recording paper path
Remove foreign materials.
2 Main PCB defective Replace the main PCB ASSY.

Brother MFC-J2320 Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Connectivity	USB, Ethernet, Wi-Fi
Max Print Resolution	6000 x 1200 dpi
Max Print Size	A3
Scanner Type	Flatbed with ADF
Max Scan Resolution	1200 x 2400 dpi
Copy Speed (Black)	12 cpm
Copy Speed (Color)	9 cpm
Paper Tray Capacity	250 sheets
Mobile Printing	Brother iPrint&Scan, AirPrint, Google Cloud Print
Display	2.7" LCD touchscreen
Paper Handling	A3, A4