Confidential
ii
2.1.1 Document scanning ...................................................................................... 2-3
2.1.2 Printer part .................................................................................................... 2-4
2.2 Document Feeding Path/Recording Paper Feeding Path ..................................... 2-5
2.2.1 Document Feeding Path ............................................................................... 2-5
2.2.2 Recording Paper Feeding Path..................................................................... 2-5
2.3 Parts Names and Functions .................................................................................. 2-6
2.4 Block Diagram ....................................................................................................... 2-8
2.5 Components .......................................................................................................... 2-9
3 ERROR INDICATION................................................................................................... 2-10
3.1 Error Code........................................................................................................... 2-10
3.2 Error Messages .................................................................................................. 2-14
3.3 Communications Error ........................................................................................ 2-16
4 TROUBLESHOOTING ................................................................................................. 2-20
4.1 Error Cause and Solutions .................................................................................. 2-20
4.2 Recording Paper Feeding Problems ................................................................... 2-57
4.2.1 Paper is not fed from paper tray.................................................................. 2-57
4.2.2 Paper is not fed from manual feed slot ....................................................... 2-59
4.2.3 Paper is not fed from MP tray ..................................................................... 2-59
4.2.4 Two or more sheets of paper are fed from the paper tray........................... 2-60
4.2.5 Two or more sheets of paper are fed from the MP tray. ............................. 2-60
4.2.6 Paper feeding at an angle........................................................................... 2-60
4.2.7 Recording paper jam................................................................................... 2-61
4.2.8 Prints only single side of the paper when duplex-printing........................... 2-66
4.3 Print-image Problems.......................................................................................... 2-67
4.3.1 Defective images......................................................................................... 2-67
4.3.2 Print-image problems.................................................................................. 2-68
4.4 Software-related Problems.................................................................................. 2-78
4.4.1 Cannot print data......................................................................................... 2-78
4.5 Network Problems ............................................................................................... 2-79
4.5.1 Cannot make a print through network connection.......................................2-79
4.6 Control Panel Problems....................................................................................... 2-80
4.6.1 No display on LCD ...................................................................................... 2-80
4.6.2 No display on LED ...................................................................................... 2-80
4.6.3 The control panel does not work................................................................. 2-80
4.6.4 Touch panel inoperative.............................................................................. 2-80
4.7 Document Feeding Problems.............................................................................. 2-81
4.7.1 Document can not be fed............................................................................ 2-81
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