Brother MFC-J2320 Service Manual

Confidential
2-31
Abnormal stop of head/carriage unit. Causes due to recording paper jam when ink is
not discharging.
User Check
- Remove the jammed paper in platen part.
Abnormal stop of head/carriage unit. Causes due to recording paper jam when ink is
not discharging.
User Check
- Remove the jammed paper in platen part.

Error Code 35
Unable to Print 35
LCD
Step Cause Solution
1 Foreign materials in the engine
unit
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 Switching lever guide out of
place
Set the switching lever guide into place.
4 CR encoder strip defective Replace the CR encoder strip.
5 CR encoder sensor defective Replace the carriage PCB ASSY.
6 Main PCB defective Replace the main PCB ASSY.

Error Code 38
Paper Jam
LCD
Step Cause Solution
1
Foreign materials in the engine
unit
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 CR encoder strip defective Replace the CR encoder strip.
4 CR encoder sensor defective Replace the carriage PCB ASSY.
5 Main PCB defective Replace the main PCB ASSY.

Brother MFC-J2320 Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Connectivity	USB, Ethernet, Wi-Fi
Max Print Resolution	6000 x 1200 dpi
Max Print Size	A3
Scanner Type	Flatbed with ADF
Max Scan Resolution	1200 x 2400 dpi
Copy Speed (Black)	12 cpm
Copy Speed (Color)	9 cpm
Paper Tray Capacity	250 sheets
Mobile Printing	Brother iPrint&Scan, AirPrint, Google Cloud Print
Display	2.7" LCD touchscreen
Paper Handling	A3, A4