The printer stops during a print job
The printer stops during a print job
An error message is shown on the Display Screen
Status Corrective Action
An error message is displayed during printing. Check the error message and take action as
necessary .
( → P .676)
The last portion of roll paper was used during a print
job, and paper could not be fed because the trailing
edge was taped to the roll.
Remove the portion of roll paper that was used and
insert a new roll.
( → P .1 19)
( → P .120)
( → P .121)
( → P .82)
The printer ejects blank, unprinted paper
Status Corrective Action
The leading edge of the roll paper was cut to
straighten it.
This operation is normal.
The printer cuts the leading edge of the roll to
straighten it and ejects the scraps when T rim
Edge First in the printer menu is On or when T rim
Edge First is Automatic and the leading edge is
slanted. The printer is ready to print after this initial
preparation.
When Off is selected under T rim Edge First , the
edge is not cut and scraps are not removed.
The Printhead nozzles are clogged. Print a test pattern to check the nozzles and make
sure the Printhead is in good condition for printing.
( → P .608)
Clean the Printhead if the nozzles are clogged.
( → P .610)
There is little ink left. Check the ink level and replace the Ink T ank that is
low .
( → P .600)
A print job was received from an incompatible printer
driver .
Use the correct imagePROGRAF printer driver for
the printer and try printing again.
The printer is damaged. Contact your Canon dealer for assistance.
The printer stops when printing a HP-GL/2 job (the
carriage stops moving)
Cause Corrective Action
The printer is analyzing the print job. Either wait a while for printing to resume, or on the
printer Control Panel , set Input Reso. to 300dpi .
( → P .51)
T roubleshooting 655
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