Problems with the printing quality
The surface of the paper is dirty
Cause Corrective Action
The Paper Retainer is soiled. Clean the Paper Retainer .
( → P .630)
Y ou are using a paper that does not dry easily . Specify a time of about a minute in Roll DryingT ime .
The back side of the paper is dirty
Cause Corrective Action
The Platen has become dirty after borderless printing
or printing on small paper .
Open the T op Cover and clean the Platen .
( → P .627)
The Paper Retainer is soiled. Clean the Paper Retainer .
( → P .630)
Roller marks are left across the trailing edge of paper
Cause Corrective Action
Following the instructions, press the ▲ button,
remove the paper , and then press the ▼ button.
A document was removed after printing from the
Front Paper Feed Slot without pressing the ▲ button.
Wipe away any soiling on the rollers.
( → P .627)
( → P .630)
Fine Scratches Appear on Glossy Paper from the
Cassette
Cause Corrective Action
When glossy paper is fed from the cassette, paper
dust or other debris on the guides or in the paper path
that turns paper around may damage the surface of
glossy paper .
It may help prevent scratches from the paper path if
you print glossy paper from the T op Paper Feed Slot
instead.
( → P .89)
T roubleshooting 659
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General
Weight and Dimensions
