Create and download a log file
Understand log file names
The log file names are composed of several parts depending on the contents.
<
hostname
>_TraceData_<
yyyymmdd
>_<
hhmmss
>
Reports / trace file manually created by a
user at specified time on the specified sys-
tem.
<
hostname
>_Reports_ <
yyyymmdd
>_<
hhmmss
>
Reports file manually created by a user at
specified time on the specified system.
<
hostname
>_TraceData_ <
printer error
code
>_<
yyyymmdd
>_<
hhmmss
>
Reports / trace file created by the specified
system for a printer error at specified
time.
Manually create a log file with reports / trace files in Settings Editor
To create the log file with reports / trace files, you use the [Create log file with report / trace files]
setting. Create this log file immediately after a print error occurs.
NOTE
Only create the alternative log file, using the [Create log file with report files] setting, on request
of the Service organisation.
1.
Open the Settings Editor and go to: [Support]→[Troubleshooting].
[Troubleshooting] tab
2. Go to the [Logging and reports] section Click [Create log file with report / trace files].
[Logging and reports] section
3. Click [Create log file with report / trace files].
4. In the [Log file with report / trace files (create and download)] dialogue box, click [Create log
file with report / trace files] to create a new log file.
Create and download a log file
538 Chapter 15 - Troubleshooting
Canon varioPRINT 140 series