SERVICE MANUAL –Post eVolve Smart
12 - ERRORS AND TROUBLESHOOTING
CIRCONTROL, S.A. – Innovació, 3 – 08232 – Viladecavalls (Barcelona)
Tel.: +34 937 362 940 – Fax: +34 937 362 941 77
Web: www.circontrol.com – E-mail: circontrol@circontrol.com
12.2.2 Notifying Boot - 200
Example:
ocpp1.5: OcppCsClient.cpp:197 - Notifying Boot - 200, , , ,
ocpp1.5: OcppCsEngine.cpp:254 - Registering CB in the CS: failed
Common causes:
• CS should check if Charge Point is added in their side.
• Check Charge Point ID whithin OCPP configuration on CP side.
http:// /<IP>:8080/html/setup.html
12.2.3 Notifying Boot - -1
Example:
ocpp1.5: OcppCsClient.cpp:197 - Notifying Boot - -1, , , ,
ocpp1.5: OcppCsEngine.cpp:254 - Registering CB in the CS: failed
Common causes:
There is a filter on the network related with the size of the messages sent from the
Charge Point (I could be in the SIM card side on in the CS). This filter cause that the
message, or part of the message is not sent to the CS, therefore, information is not
completely delivered. That problem can be solved adjusting the MTU to a lower value.
Default value is 1500 bytes, and it could be adjusted to 1000 or 1200 bytes. By doing
that, the problem would be solved, as the size of the messages would be smaller than
the filter.
• Ask SIM card provider to adjust the MTU value to 1000 or 1200 bytes.
12.2.4 HTTP/1.1 404 Not Found
Example:
ocpp1.5: OcppCsClient.cpp:197 - Notifying Boot - 404, SOAP-
ENV:Server, SOAP-ENV:Server, HTTP/1.1 404 Not Found,
OcppCsEngine.cpp:254 - Registering CB in the CS: failed
Common causes:
Charge Point reaches the CS and cannot log in:
The Host URL introduced is not correct. Please, revise it and make sure it is properly
written. Take into account that it is case sensitive: http:// /<IP>:8080/html/setup.html
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