SERVICE MANUAL –Post eVolve Smart
12 - ERRORS AND TROUBLESHOOTING
CIRCONTROL, S.A. – Innovació, 3 – 08232 – Viladecavalls (Barcelona)
Tel.: +34 937 362 940 – Fax: +34 937 362 941 78
Web: www.circontrol.com – E-mail: circontrol@circontrol.com
12.2.5 Cannot get charge device name
Example:
ocpp1.5: Cannot get charge device name
Common causes:
• The internal application of the Charge Point is corrupted/lost or not installed.
• It requires to upload a file provided by Post-sales support in the Configuration
Update section on the web page of the Charge Point.
12.2.6 SSL/TLS error
Example:
ocpp1.5: Initializing CS client - 30, SOAP-ENV:Server, SOAP-ENV:Server,
SSL/TLS error
Common causes:
HTTPS URL's requires a certificate that shall be uploaded to the OCPP integrations
webpage.
• The Certificate uploaded is not correct.
• Time and Date are not correctly synchronised.
12.2.7 'Detail: bind failed in soap_bind /' 'Error 28'
Example:
ocpp1.5: OcppCbServer.cpp:224 - CP server: SOAP 1.2 fault: SOAP-
ENV:Receiver [no subcode] "" Detail: bind failed in soap_bind() - Err.
Code: 28
ocpp1.5: OcppCbServer.cpp:164 - CB OCPP Server - Failed to start -
Retries: 14
Common causes:
• OCPP Listening Ports configured already used by default by the unit: 80, 8080,
65432, 22.