10 SERVICE, SPARES AND ACCESSORIES
10.1 Introduction
Edwards products, spares and accessories are available from Edwards companies and from a
network of distributors. A majority of these centres employ Service Engineers who have undergone
comprehensive Edwards training courses. Order spare parts and accessories from your nearest
Edwards company or distributor. When you order, state for each part required:
• Model and Item number of your equipment
• Serial number (if any)
• Item number and description of part
10.2 Service
Edwards products are supported by a world-wide network of Edwards Service office. Each Service
office offers a wide range of options including: equipment decontamination; service exchange; repair;
rebuild and testing to factory specifications. Equipment, which has been serviced, repaired or rebuilt,
is returned with a full warranty.
Your local Service office can also provide Edwards engineers to support on-site maintenance, service
or repair of your equipment.
For more information about service options, contact your nearest Service office or Edwards.
10.3 Spares
Air-cooling fan: When exchanging, contact Service Office. Air-cooling fan should be replaced in
Service office.
Battery for clock function: When exchanging, contact Service Office. Battery for clock function should
be replaced in Service office.
The possession periods of maintenance parts is for at least 7 years after the products is discontinued.
Contact Service office, when replacement is required.