Endress+Hauser Analytik Jena multi EA 5000 - Device Faults on the TOC Detector

multi EA 5000 Troubleshooting
123
Error Possible cause Remedy
¡ Inlet gas flow set too
low in the method
(EC/OC methods
only)
¡ Adjust method pa-
rameters
Results too high ¡ Inlet gas flow set too
low in the method
(EC/OC methods
only)
¡ Adjust method pa-
rameters
No analysis signal ¡ NDIR detector faulty ¡ Inform customer ser-
vice department
13.17 Device faults on the TOC detector
Error Possible cause Remedy
Analog values exceeding
values range (display in
the
Status analyzer
win-
dow)
¡ Analog values outside
of operating range
¡ Check the gas con-
nection to the basic
module
¡ Check the gas quality
¡ Check the analog val-
ues by performing a
component test:
Sys-
tem
menu
Component
test
¡ NDIR detector faulty ¡ Inform customer ser-
vice department
Leaking condensate
pump
¡ Leaking hose connec-
tions
¡ Pump hose faulty
¡ Replace the pump
hose
Sample is not drawn up
without air bubbles
¡ Leaking syringe ¡ Check the dosing sy-
ringe
¡ If leaking, replace sy-
ringe
¡ Clogged cannula
¡ Wrong cannula used
¡ Remove the cannula
and clean it in an ul-
trasound bath Re-
place cannula as nec-
essary
¡ Dosing syringe con-
taminated by grease/
oil
¡ Clean the dosing sy-
ringe with the follow-
ing solutions:
Tenside solution,
30min acting time
NaOH (0.1mol/l),
10min acting time
HCl (0.1mol/l),
10min acting time