13
Network Software Cannot Find Product on a Network................................................................. 329
Wireless Network Connection is Unstable on a Mac ................................................................... 330
USB 3.0 Connection is Unstable When Using a USB 2.0 Cable.................................................. 330
Product Does Not Appear in Mac Printer Window ....................................................................... 330
Cannot Print Over a Network....................................................................................................... 331
Cannot Scan Over a Network ...................................................................................................... 332
Solving Network Security Problems ................................................................................................. 333
Cannot Create the Secure IPP Printing Port................................................................................ 333
Cannot Update a Certificate or Create a CSR ............................................................................. 334
Cannot Import a Digital Certificate............................................................................................... 334
Deleted a CA-signed Certificate .................................................................................................. 334
Digital Certificate Warning Messages.......................................................................................... 334
Solving Copying Problems ............................................................................................................... 336
Product Makes Noise, But Nothing Copies.................................................................................. 336
Product Makes Noise When It Sits for a While............................................................................. 336
Solving Copy Quality Problems........................................................................................................ 336
Copies Have Incorrect or Faint Colors......................................................................................... 337
Position, Size, or Margins of Copies are Incorrect ....................................................................... 337
Solving Paper Problems................................................................................................................... 337
Paper Feeding Problems............................................................................................................. 338
Originals Do Not Feed From the Automatic Document Feeder.................................................... 338
Paper Jams Inside the Product.................................................................................................... 339
Paper Ejection Problems ............................................................................................................. 340
Solving Problems Printing from a Computer..................................................................................... 340
Nothing Prints.............................................................................................................................. 340
Product Icon Does Not Appear in Windows Taskbar ................................................................... 341
Printing is Slow ............................................................................................................................ 342
Solving Page Layout and Content Problems.................................................................................... 343
Inverted Image............................................................................................................................. 344
Too Many Copies Print ................................................................................................................ 344
Blank Pages Print ........................................................................................................................ 344
Incorrect Margins on Printout....................................................................................................... 345
Incorrect Characters Print............................................................................................................ 345