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Print head needs cleaning
7. Do one of the following:
• If there are no gaps, select O.
• If there are gaps or the pattern is faint, select X.
8. Follow the on-screen instructions to print an alignment sheet.
Note: Do not cancel printing while you are printing head alignment patterns.
9. Continue following the on-screen instructions to finish the print quality adjustment.
Parent topic: Print Head Alignment
Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
1. If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean in this
size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
2. Press the home button, if necessary.
3. Select Maintenance > Paper Guide Cleaning.
4. Follow the on-screen instructions to clean the paper guide.
5. Repeat these steps as necessary until the paper comes out clean.
Parent topic: Adjusting Print Quality
Cleaning the Translucent Film
If the print quality has not improved after aligning the print head and cleaning the paper path, the
translucent film inside the product may be smeared with ink.
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