323
Code Condition/solution
423 A communication error has occurred while faxing (models equipped with optional fax
board). From the Home screen, select Settings > General Settings > Fax Settings >
Receive Settings > Save/Forward Settings. Select the arrow icon at the end of an entry
and check the Save/Forward Destination (Required) setting. You can also print a
network connection report to check the network connection.
425 There is not enough storage space available in the forwarding destination folder. Increase
the storage space in the destination folder.
428 The destination for faxing was wrong or the destination does not exist (models equipped
with optional fax board). From the Home screen, select Settings > General Settings >
Fax Settings > Receive Settings > Save/Forward Settings. Select the arrow icon at the
end of an entry and check the Save/Forward Destination (Required) setting.
Parent topic: Solving Problems
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the product.
3. Press the home button, if necessary.
4. Select Settings > Maintenance > Print Head Nozzle Check.