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• If you are using the Windows PostScript printer software, the product cannot print binary data if it is
connected to the computer using a USB cable. Try selecting ASCII or TBCP as the Output Protocol
setting on the Device Settings tab in the printer properties.
Parent topic: Solving Page Layout and Content Problems
Incorrect Image Size or Position
If your printed image is the wrong size or in the wrong position, try these solutions:
• Make sure you selected the correct paper size and layout settings in your printing program and printer
software.
• Make sure you selected the correct paper size on the control panel.
• Make sure your paper is positioned correctly for feeding into the printer.
• Slide the edge guides against the edges of the paper.
• Clean the scanner glass and document cover.
• Make sure you selected the correct margins for your paper size in your printing program.
• Be sure to select the appropriate original size setting for your original in the copy settings.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Slanted Printout
If your printouts are slanted, try these solutions:
• Make sure the paper is loaded in the correct direction.
• Do not load more than the recommended number of sheets.
• Slide the edge guides against the edges of the paper.
• Make sure the paper type setting matches the type of paper you loaded.
• Select a higher print quality setting in your printer software.
• Turn off any high speed settings in your product software.
• Make sure the product is not printing while tilted or at an angle.
Parent topic: Solving Page Layout and Content Problems
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