Epson ES-C320W - Cannot Start Scanning from Smart Device

Network Scanning Settings are Disabled
Solutions
In Web Cong, select the Scan tab > Network Scan, and then select Enable scanning in EPSON Scan.
AirPrint is disabled.
Solutions
Enable the AirPrint setting in Web Cong.
Cannot Start Scanning from Smart Device
Make sure the smart device and the scanner are connected correctly.
e cause and solution to the problem dier depending on whether or not they are connected.
Checking the Connection Status (Smart Device)
You can use Epson Smart Panel to check the connection status for the smart device and the scanner.
1. Start Epson Smart Panel on your smart device.
2. Check whether or not the scanner name is displayed in Epson Smart Panel.
If the scanner name is displayed, a connection has been successfully established between the smart device and
the scanner.
If a message is displayed saying that the scanner is not selected, a connection has not been established between
the smart device and the scanner. Follow the instructions on the Epson Smart Panel to connect to the scanner.
If you cannot connect to the scanner over a network, check the Related Information.
Related Information
& “Cannot connect to a Network” on page 141
Cannot connect to a Network
e problem could be one of the following issues.
Something is wrong with the network devices for Wi-Fi connection.
Solutions
Turn
o
the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then scanner. Move the
Solving Problems > Problems Starting Scanning > Cannot Start Scanning from Smart Device
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