Epson ES-C320W User Manual

Paper Jams, Paper Feed Errors, and Document Protection Issues
Occur Frequently
If the following problems occur, check the original and the status of the scanner.
❏ Originals jam frequently
❏ Paper feed errors occur frequently
❏ Document protection issues occur frequently
Points to check when loading originals
❏ For originals with folds or that are curled, atten the original before loading.
❏ When loading originals with a mixture of dierent sizes, load the originals with the side to be scanned facing up
and in descending order of paper size with the widest at the back and the narrowest at the center of the input
tray. Next, slide the edge guides to align them with the widest originals.
“Loading Batches of Originals with Dierent Paper Types and Sizes” on page 83
If the problem is not solved, try scanning the originals at each size separately, or scan the originals one by one.
Align the edge guides to the width of the originals each time you load them.
Note:
You can use the following methods to scan the originals multiple times separately and then save them to one le.
❏ You can use scanner soware.
See the Epson ScanSmart help for details on adding or editing the scanned paged
aer
scanning in Epson ScanSmart.
❏ When you are using Epson Smart Panel, load the next original, and then tap +Scan
aer
scanning the
rst
page to
display the Edit screen. You can rotate, move, and delete pages on the Edit screen.
❏ Aer scanning, remove the original from the output tray or the output slot.
Points to check on the scanner
❏ Clean the rollers inside the scanner.
“Cleaning Inside the Scanner” on page 109
❏ Check the number of sheets scanned by the pickup roller. If the number of scans exceeds the pickup roller's
service life (50,000 sheets), replace the roller assembly kit with a new one.
Even if the number of scans does not exceed the pickup roller's service life, we recommend replacing the roller
assembly kit with a new one if the surface of the roller is worn out.
“Replacing the Roller Assembly Kit” on page 119
Solving Problems > Paper Feeding Problems > Paper Jams, Paper Feed Errors, and Document Protection Issues O …
151

Epson ES-C320W Specifications

General

Duplex scanning	Yes
Input color depth	30 bit
Maximum scan size	215.9 x 3048 mm
Output color depth	24 bit
Output monochrome depth	8 bit
Optical scanning resolution	600 x 600 DPI
Storage temperature (T-T)	-25 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	15 - 85 %
Operating relative humidity (H-H)	15 - 80 %
Control type	Buttons
Scanner type	ADF + Sheet-fed scaner
Product color	Black
Built-in display	No
Paper tray media weight	40 - 413 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Scanning media types supported	Business Card, Plastic Card, Post Card(JPN)
Maximum ISO A-series paper size	A4
Scan to	E-mail, FTP, Network folder, Print
Sensor type	-
Scan drivers	ISIS, SANE, WIA
Daily duty cycle (max)	3500 pages
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012 R2, Windows Server 2012 x64, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 11, Windows 7, Windows 8
USB version	2.0
Input voltage	100 - 240 V
Power supply type	AC
Power consumption (standby)	1 W
Power consumption (typical)	10 W
Power consumption (PowerSave)	3.3 W
Standard input capacity	20 sheets

Weight and Dimensions

Depth	104 mm
Width	296 mm
Height	125 mm
Weight	1800 g